When I changed my password for email Outlook (Office 2010) would not accept the new password. My ISP Help Desk tried to solve the issue, but we could not get it to work. They had me delete the account and re-add it...still no luck. In fact I cannot finish the addition of the account. It sends the test message, but does not log into the incoming mail server, and then won't Finish. The ISP Help Desk said the problem was likely with the Outlook application, and I needed to solve with Microsoft. I was skeptical of that at first, but I can access my email account through my web browser and my smartphone. So I supect they may be right. Should I now remove Outlook and reinstall it?

I have had two separate email accounts set up...my university email account and my personal account with my ISP. How do I uninstall Outlook without losing the emails currently in my Inbox? Can I uninstall just Outlook or will I need to uninstall/reinstall all of MS Office. Also, when I set-up the two accounts after the reinstall, how do I insure that emails to both accounts come to the same Inbox in Personal Folders?

Any help greatly appreciated.



Paul