Thanks in advance for any help. Although not a show stopper, this problem is very nagging as I am "in transition" and sending attachments (resumes) is my life right now...
Running Windows 7, Office 2007. When attaching any word file (doc, docx) to an outgoing email, I get the generic MS Word error represented by two dialogue boxes...
1. You cannot close MS Office Word because a dialogue box is open...etc
2. The actual error is "Word has encountered a problem...etc, disk space, antivirus interactivity, etc (this is a new PC, 8 gig ram, 1TB hard drive...PLENTY of resources.)

This error does not occur with XLS or ppt files. At the instant I attach a word doc, an error tone sounds, the file does attach, BUT although I clear the error dialogues an instance of winword.exe stays open in task manager. Hence I add an open instance of winword.exe to task with every email I send with an attachment. Makes it impossible to do mail merge. Eventually MS word won't open independent of Outlook and I have to close them all.

I've been told (by a MVS on the MS support site) this is highly unusual because starting with outlook2007, word isn't used as an editor anymore, hence there should be no attempt to open/close word. Below is the litany of what I have done so far....
- Completely deleted Norton AV, including Norton removal tool and replaced with Ariva. No change.
- Completely turned off ALL add-ins in word and outlook, no change.
- renamed normal.dotm, also made some registry changes to word based on an article on the MS knowledgebase.
- Deleted and reinstalled Office 2007, no change.
- LEARNED that if I start MS word in safe mode, using winword.exe /a, and have word open (minimized) throughout my session, the error dialogues don't pop up YET when I close or send the email, another instance of word is still opened in task manager. And as I continue to create emails with doc attachments, instances of winword.exe continue to be added to task manager.



So I can eliminate the dialogue boxes, which stop everything until I clear them, but I am not able to stop the instances of word from popping, which will eventually cause other problems.

I was wondering if there is some type of "tracer" that logs the various processes that are "run" when executing software, might that help...of course I would TRULY appreciate any help offered.