Unusual issue

[jeffreynya]

I have a user who is using outlook 2007, office 2003 pro and Office communicator on Windows XP sp3. When she opens an email to read it (not in the reading pane) it will just go away. No error message, nothing in even log. Just gone. The e-mail is still there and can be reopened, but will still just go away. Outlook its self does not crash. In office communicator she will start a chat session with someone or they with her and the session will just go away as well. OC its self is still up and running just fine. Last issues are in excel. She will type in a cell and then the text all goes away.

It’s a very strange issue. She had the same issue on an older PC she had. It was a bad drive. Testing that now. Just curious what else could be causing this. I ran office 2007 diags and it found and fixed one issue. I have not done a repair on the apps yet. All apps are current on updates and there are no other issues with the PC.



Depending on the drive test I may try a new outlook profile as well as a windows profile.

Any other thoughts? Thanks