international characters disappearing in incoming mails

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international characters disappearing in incoming mails

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04-07-2011, 01:46 AM

rvriet

Windows XP international characters disappearing in incoming mails

Office 2007

Novice

Join Date: Feb 2011

Posts: 6

international characters disappearing in incoming mails

I use Outlook 2007.

Often, but not always, diacritics (like é, à, ç) are completely removed from incoming e-mails. French words like "été" or "déjà" turn into "t" or "dj" and a word like "à" disappears completely, making for difficult reading and understanding of such mails.

I have not been able to find a setting that can remove this problem.

Thanks for any help

Ronald

Last edited by rvriet; 04-07-2011 at 04:42 AM. Reason: clearer desription of problem

Tags

diacritics, international settings

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