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  #1  
Old 02-18-2011, 10:19 AM
jegonzo3 jegonzo3 is offline Double items in Outlook Windows XP Double items in Outlook Office 2010 32bit
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Default Double items in Outlook

Hello all,

New member with a question.

At my office, we're migrating from WinXP/Outlook 2003 to Win7/Outlook 2010. One person that has migrated, got double everything in Outlook (Inbox, Sent Items, Calendar, etc.).

I also opened her mailbox on my XP box and everything was also double there.



So, is this Exchange server related?

thanks,
jegonzo3
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  #2  
Old 02-18-2011, 02:46 PM
bschorr-MVP bschorr-MVP is offline Double items in Outlook Windows 7 64bit Double items in Outlook Office 2010 64bit
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Quote:
Originally Posted by jegonzo3 View Post
Hello all,

New member with a question.

At my office, we're migrating from WinXP/Outlook 2003 to Win7/Outlook 2010. One person that has migrated, got double everything in Outlook (Inbox, Sent Items, Calendar, etc.).

I also opened her mailbox on my XP box and everything was also double there.

So, is this Exchange server related?

thanks,
jegonzo3
Do you mean she has two Inbox folders or do you mean that all of the messages were duplicated? What version of Exchange are you using?
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  #3  
Old 02-18-2011, 03:08 PM
jegonzo3 jegonzo3 is offline Double items in Outlook Windows XP Double items in Outlook Office 2010 32bit
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Quote:
Originally Posted by bschorr-MVP View Post
Do you mean she has two Inbox folders or do you mean that all of the messages were duplicated? What version of Exchange are you using?
Two Inbox folders, two Tasks, two Journal, to Notes, etc. No, not duplicated messages.

thanks,
jegonzo3
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  #4  
Old 02-18-2011, 05:16 PM
bschorr-MVP bschorr-MVP is offline Double items in Outlook Windows 7 64bit Double items in Outlook Office 2010 64bit
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I'm betting what you are seeing is one Mailbox (Exchange) and one Personal Folders (PST file). That's fairly normal when you first set up Outlook with Exchange if you don't close the PST file. I'd right-click the Personal Folders and choose Close. That should leave you with just the Exchange mailbox. Hopefully whomever set this up for you didn't set the Personal Folders file to be the default delivery location for messages - that would be unfortunate.
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Old 02-18-2011, 05:43 PM
jegonzo3 jegonzo3 is offline Double items in Outlook Windows XP Double items in Outlook Office 2010 32bit
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Thank you, we'll check that out.
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  #6  
Old 02-23-2011, 02:40 PM
jegonzo3 jegonzo3 is offline Double items in Outlook Windows XP Double items in Outlook Office 2010 32bit
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Ok, the removal of the .pst did not work, however, the only double item left is the Calendar.

I was looking for a reg key they may allow us to remove the secondary Calendar.

Your help is greatly appreciated.

jegonzo3
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