Hi,

We changed our mail server and set up a new mail server with same IP and mail configurations. After that,some of Office Outlook 2003,2007 and 2010 users started complaining that their personal folders(made by users themselves) are missing with emails in it.

I checked with our Linux postfix mail server for any clues.I did not find any emails which are missing, in our server.Of course,it should be saved in client's .pst file but I just double checked our server too.

Amazingly some users can see their personal folders in Office Outlook while others cannot see.So I went to one such 2010 client, scanned and repaired .pst file using scanpst.exe.It said, it found 'n' number of folders when repair but cannot see them after repair even.

That particular Office 2010 user can right click on any mail in "Inbox" --> Point to "Move to folder" and can see all missing personal folder names.But cannot move mail.Folders are not anywhere in directory hierarchy.Checked in "Deleted items" also.But no luck yet.Other users cannot see folder names when right click and point to "move to folder" even.

Please help me to find my lost personal folders with contents.Thank you

Regards,
Asiri