Thread: Personal folders of clients disappeared after changing mail server
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Old 05-14-2011, 06:15 PM
bschorr-MVP bschorr-MVP is offline Windows 7 64bit Office 2010 64bit
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Quote:
Originally Posted by Alasdair1234 View Post
Hi asiri85,

I too have a similar problem. The same thing happened to a client of mine last week (but actually switching IP address to a different server) - yet of the 10 clients on that domain (all using Outlook 2010) only 1 reported missing folders.

Even more interesting, a client (same company) added Gmail IMAP to their account list, and all of their personal folders disppeared (these were POP3 folders).

Will SCANPST work here?
SCANPST might help. What kind of server was it that you changed from/to? Are your users storing their data in PST files? Are those PST files located on their local hard drives? Do you have them backed up?
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