I have discovered that 207.96.250.22 is a Superclub/microlay server, but according to my HO, the email never arrives. This is what HO said:
Despite what Rogers says, on our end, these emails never even got to our server. If they were refused we would have seen them in the logs, which for these ones would have been a huge surprise since we asked for our server to accept all emails from Rogers and Yahoo, but as I said, they didn't get to our server. We also looked at the knowledge base of our email server software, there is no entry relating to problems similar to yours. As such, the router settings and the anti-virus email scan that you mentionned are the most likely problems.
So why would the message not actually get to the server? It can't be my anti-virus, because I've disabled it, uninstalled it, reinstalled new software and so on, all the time sending test emails, but the problem persists. If it is a router setting, why is only one domain affected? Any further help would be appreciated, though I realize that this is now out of the domain of being an "outlook" problem.
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02-18-2011, 01:53 PM
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