Unfortunately Outlook simply doesn't have this capability. The feature you're looking for is typically more the realm of Contact Resource Management software. Microsoft does have the resources to design the feature you're asking for, and it pretty much exists in the Microsoft Dynamics CRM product. Dynamics CRM is able to integrate with Outlook and attach tracking codes to emails sent to contacts that are tracked within CRM. When a recipient replies to an email, it can be automatically recorded within CRM under that contact's record.

Other CRM programs such as ACT and Salesforce have similar capabilities. Dynamics CRM does have an advantage in that it is able to integrate more closely with Outlook, and can actually be accessed directly from Outlook through it's Outlook plugin.

While Outlook can be considered pretty advanced and capable for an email application, it is still at it's heart a personal email/scheduling application. The tracking you need is where more advanced contact management programs come in.



-SW

I understand from the posts so far, that Outlook currently doesn't support what I need, without flagging all (or select) outgoing emails, which would really help much. I also understand that current CRM applications can do this, so potentially it could be a feature in future versions of Outlook.

I know that many people have many "great" ideas, that, in their opinion, should be included in the Microsoft Office Suite, but I firmly believe that this actually has potential. Modern emailing is all about being efficient, and being able to keep track of inquiries and answers would certainly help you do that.

Thanks for your replies,

ED

I am looking for a toool to track responses to my email as well. Please let me know when you find something!