I have a form in the body of an email. All works great. When I send the email to various users all but one sees the form in the body of the email. The one user receives an attachment of the form.

Any ideas as to why this is happening?


Thank you.

This could be a possible mail client setting causing the form to be placed as an attachment. Secondary option, it is possible they do not have the Microsoft Office suit wih MS Word or Excel located on theri local system. this does add specific functions to the Outlook client that are not available on a stand alone mail client.

To help in locating the proper setting, and or cause of this issue, can you provide the version of outlook this user is currently on? Also do they have the MS suit word and excel for this version as well?

Best Regard,

We are using Outlook 2007 and we have the full versions of word and excel on all machines. I tried to find a setting, within outlook, but had no luck