Thank you for clearing that up.

You are correct about .PNG being supported on both a Windows Machine and on a MAC. the standard MAC picture format is a .PNG exstension and can be transfered to any machine with software that supports this.

Being a MAC user, i sent several images, in .PNG format, and opened therm on my PC. My defaulted Windows Photo Gallery opened the image not outlook 2010. this image was also sent as an attachment and not within the body of the message.

Second test was simply placing the .PNG image within the body of a message. The image was received in outlook and is in the body of the message.

Both images were sent using Entourage 2008 EWS.

If the file sizes of these images exceed the internet standard of 50megs normal behavior is the message will not send at all.



To aid in the discovery of why you are unable to view these picture please attempt to round up some additional information:

1) What mail client is the sender using?
2) What are the individual file sizes of these images.
3) Can this sender send one image? Was it received?
4) Sometimes Outlook can block images, is the sender added to a safe senders list?

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