RMittelman,
Thanks for getting back to me. Most of the emails are the type you see that wish you well or some kind of joke all with pictures embedded in the text etc... so it is unlikely that they could or would know how to pull a picture out of the text. I really need to figure this out since they are clients of mine.

It sound like you have a mac so in a time line she would receive say a joke that included a picture in the text. She then would forward that email onto me and others. What if anything does she need to change so that I can see it in a windows format or is there something I need to change so that I can see it in the windows format? I am going to assume it is something that I need to change since I would also assume that the others would also have the same problem and would tell them.

My email account is a gmail account and I have gone to their website and opened the mail and I the same thing happens no pictures. If that is any help.

Again thanks for getting back to me.