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  #1  
Old 05-17-2024, 02:23 AM
sidr sidr is offline Ms Outlook 19 problems changing from pop to imap Windows 11 Ms Outlook 19 problems changing from pop to imap Office 2019
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Default Another serious problem

#6. Sometimes for no apparent reason, when a folder is being "Synchronized" it's contents are totally deleted, but not the name of the folder.
Several times I have had to File/Import from my old backup PST to retrieve the folder.


This is a very serious bug.
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  #2  
Old 05-17-2024, 02:32 AM
sidr sidr is offline Ms Outlook 19 problems changing from pop to imap Windows 11 Ms Outlook 19 problems changing from pop to imap Office 2019
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Ms Outlook 19 problems changing from pop to imap
 
Join Date: Dec 2016
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Default One folder's contents is repeatedly deleted

One folder's contents is repeatedly deleted when synchronsizing.
ie it starts to sync then sync will finish, and boom, all the files disappear.
So I import it again, and it sync's then deleted again. Time and again.
This is a very serious bug.
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  #3  
Old 05-17-2024, 07:03 PM
sidr sidr is offline Ms Outlook 19 problems changing from pop to imap Windows 11 Ms Outlook 19 problems changing from pop to imap Office 2019
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Ms Outlook 19 problems changing from pop to imap
 
Join Date: Dec 2016
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Default Partial solution

I may have found a partial solution to the very long sync problems.
One google search said right-click on the gmail account, select IMAP folder, Query, then it showed a huge list of folders, mainly subfolders of Trash folder.
When I tried to unsubscribe some of these useless Trash subfolders, and then clicked Apply and ok, nothing happened apart from a beep. I clicked X and nothing. But when I hit ESC key, window disappeared, and top 1/3 of Outlook went blank, and after 1- seconds Outlook unloaded. When I went back in, IMAP folder was no in the options any more. I tried repair and it didn't fix/restore missing IMPA folder option.
But I have notice sync is a little quicker.
I would love to get IMAP folder / Query working again, so I can unsubscribe many more Trash subfolders.
Any help appreciated?
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