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Thanks so much for your response AlanCantor.
The issue we have is that there will not be any specific words (we don't know what an external client will email about) and the external sender could come from any domain. Emails from internal senders will remain in the managers inbox, so they are easy to deal with. It's the forwarding of emails received from external senders which is causing us some head scratching. |
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forwarding rule |
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