Problem with sending mail via Outlook 2010

[johnsnc]

Greetings all,

I just came back from a business trip and when I fired up my PC, I discovered that my Outlook 2010 would no longer send out e-mails. The error message is stating that the server was rejecting my login details. Ok, so I called Verizon and they have checked everything on their end and they claim that all is ok. While, I am not totally convinced that is the case, they they then recommended that I call Microsoft. I kind of laughed at the guy and thanked him for not being very helpful. In any case, I thought I would try this forum to see if there just might be something going on with Outlook that might be causing this. I am able to get access to my e-mail using Verizon's web based interface so I know my login credentials are good.

If anyone has any ideas, I am all ears as I am at wits ends right now.

Thanks in advance,

John

[Shawn76]

Have you tried removing the profile from Outlook and adding it again? Since you can login to the web version, it's possible the Outlook profile could be corrupt.

[johnsnc]

Originally Posted by Shawn76

Have you tried removing the profile from Outlook and adding it again? Since you can login to the web version, it's possible the Outlook profile could be corrupt.

Hmmm.. I haven't but that is a thought.

I will try and do that once I get home from work this afternoon.

Thanks,

John

[johnsnc]

Originally Posted by johnsnc

Hmmm.. I haven't but that is a thought.

I will try and do that once I get home from work this afternoon.

Thanks,

John

Unfortunately, creating a new profile didn't work other than deleting some e-mails that were in my in-box that I didn't want to get deleted. I guess I will try Verizon again and hopefully I will get a better CSR.