JP,

You have it right. POP3 is usually set up so that Outlook removes the message from the server after downloading a copy of it. This would give you the results you've seen.

--Bill

Hey Bill

Just to close this, it transpired that I did not have the selections properly made in GMail either; your comment of "ensure GMail connections are set up properly" and instructions to switch to IMAP alerted me to that. All now works just fine.

So again, thanks for your excellent help! I did post a follow up after getting it all fixed, maybe you would know the answer; is there any way to combine 2 IMAP Inboxes into one Inbox to ensure I don't miss any messages?

Regards

JP

JP,

Sorry. I don't know of any way to combine the two sets of folders. It would be a useful feature though. Maybe in Outlook 2012?

--Bill