The info is very helpful... thank you. The no button assignment on the track ball think sucks.
As for the phone number thing....
Sometimes there are more than 4 phone numbers.... sometimes one is a direct line to the person , the other is a office number...
In a couple of cases the spouse's name and number... I guess I could put that in as a note....
In one case the couple had 3 houses, each with an address and number, then office number and fax and his and her cell phone numbers

I am trying to make this as blackberry friendly as possible. As in enter the info into outlook and then up load it all into a blackberry.

I am up to one contact every 1.5 to 2 mins... but it would be nice to get it even faster