Vilasman,

Your first question cannot be done..I also use a trackball type mouse and if i could preset these types of functions it would be a great day.

- Your second question - " Also is there away to customize the names of the address fields? Sometimes people have more than one cell phone number or say a home fax and those fields aren't there"

When i create a new contact, Using Outlook 2010 i can add up to 4 phone numbers per contact. Is this not so for your contact list? Each field can be altered with a drop down to give it the new phone number the proper designation. Such as phone 2 or business 2.

Also in Outlook 2010 when creating a new contact you have a note field..for the CEO of our company, i have additional phone numbers and address in this field.

However, if you want to make additional copies you can simply select the contact, right click the contact and hit copy.

Hope this information was found helpful.