Microsoft Office Forums Outlook has Disconnected from Outlook.com account

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 06-01-2019, 10:32 AM
DAC8190 DAC8190 is offline Outlook has Disconnected from Outlook.com account Windows 10 Outlook has Disconnected from Outlook.com account Office 2013
Novice
Outlook has Disconnected from Outlook.com account
 
Join Date: Mar 2011
Location: Denver
Posts: 10
DAC8190 is on a distinguished road
Default Outlook has Disconnected from Outlook.com account

I thought I had fixed this when I logged into the Skype account and my Ourlook.Com e-mail account reconnected but it has disconnected again and I can not figure out how to get it to reconnect.

I have Gmail and Yahoo accounts that use POP and they are connected and transferring e-mail.

I can log on to my Outlook.com account through a web browser (Chrome) and it is fully functional.

I am running the latest Windows 10 and latest Office 2019 installed on my desk top.

Any thoughts or advice is greatly appreciated!
Reply With Quote
  #2  
Old 06-02-2019, 09:48 PM
DAC8190 DAC8190 is offline Outlook has Disconnected from Outlook.com account Windows 10 Outlook has Disconnected from Outlook.com account Office 2013
Novice
Outlook has Disconnected from Outlook.com account
 
Join Date: Mar 2011
Location: Denver
Posts: 10
DAC8190 is on a distinguished road
Default

I tried all of the things I could find online and nothing helped getting Outlook to reconnect to the server. The one thing that I had seen, which caused me great fear, was instructions to delete my Outlook.com account and then add it back in. As a last resort I did this then got an error that it would not reconnect to my .ost files until I had reconnected to the Outlook.com server. By stopping and restarting Outlook it reestablished connection and spent a while updating and is now connected again. I hope this is not a continuing problem!
Reply With Quote
  #3  
Old 06-05-2019, 07:25 AM
Lugh's Avatar
Lugh Lugh is offline Outlook has Disconnected from Outlook.com account Windows 10 Outlook has Disconnected from Outlook.com account Office 2016
Advanced Beginner
 
Join Date: May 2019
Location: USA
Posts: 55
Lugh is on a distinguished road
Default

Quote:
Originally Posted by DAC8190 View Post
delete my Outlook.com account and then add it back in
I assume you did this within your Outlook desktop program, not deleting your actual account at Outlook.com?

There should be no harm in doing that, I've done it a few times over the years when one of my accounts started misbehaving.

As long as you change the Data File for the newly created account to the Data File you were using for the old account, you should be fine.
__________________
Windows 10 Home x64 1803, Office 365 monthly channel
Main MSOs: Word, Excel, Access, OneNote, Outlook
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Outlook 2010: old account pop3 new account imap bobrock4 Outlook 0 12-16-2016 03:51 AM
Outlook has Disconnected from Outlook.com account Unable to access Outlook.com email account using Outlook 2007. MACH1 Outlook 3 07-03-2016 03:18 AM
Exchange ActiveSync email accounts show as Disconnected when starting Outlook. boba Outlook 0 06-14-2014 05:19 PM
outlook.com account in Outlook 2007 freezes at 93% sending/receiving email ink8 Outlook 0 10-10-2012 12:19 PM
export outlook express emails to an account within outlook 2003 zillah Outlook 0 11-23-2009 03:20 AM


All times are GMT -7. The time now is 10:33 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft