Hello Everybody

i'm facing an issue with my outlook 2010 , " No free/busy information could be retrieved, Your server Location could not be determined "

here what i tried but it doesn't help to resolve the problem



1 - i have done a repaid from Add or Remove Program from Control Panel

2 - remove and create a new profile from Control Panel/ Mail ( 32-bits)

3 - remove a file from Regedit : KLM\Software\Wow6432Node\Microsoft\Windows\Current Version\Internet Settings\Connection

WinHttpSettings

4 - i have run those commands : netsh winhttp show proxy , netsh winhttp reset proxy , but i dont use any proxy it say " Direct Access < no proxy server > "

5 - i removed everything from Office credentials saved in credential manger

for more information :
- im not using Office 365
-im running Microsoft Office Professional Plus 2010 version 14.08232.5000 (32-bits) on windows 10 enterprise 64 bits
- test e-mail autoconfiguration and Connection Status are both well work


anyone can help please

Thank you

Regards