Microsoft Office Forums Can't reset Outlook password

Go Back   Microsoft Office Forums > >

Thread Tools Display Modes
Old 03-30-2019, 05:50 AM
namedujour namedujour is offline Can't reset Outlook password Windows 7 32bit Can't reset Outlook password Office 2016
Competent Performer
Can't reset Outlook password
Join Date: Apr 2011
Posts: 103
namedujour is on a distinguished road
Default Can't reset Outlook password

I had a really big problem with Paypal, and needed to create a new email account so I could create a new Paypal account. I never use that email address, except to sign into Paypal. Consequently, I don't have any "sent" messages or recipients I can refer back to.

I needed to get into that email to track shipment of a package I'd ordered and paid for with Paypal. But I forgot my password. In order to reset it, I have to provide Microsoft with a list of Sent mail recipients and the complete Subject line of those messages. There are none - It's just a Paypal purchase confirmation depository, not a live email account.

I'm apparently locked out of the account for good because I can't provide them with the information they request...because it doesn't exist.

Am I right that there are no other options to get into that account? Do I have to create a NEW email address and NEW Paypal account? Why won't Microsoft help me by requesting information I actually have?
Any suggestions?
Reply With Quote

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't reset Outlook password How to reset outlook style PRA007 Outlook 1 03-22-2016 10:06 PM
How to 'Reset' Outlook Contacts? markg2 Outlook 1 04-11-2015 08:26 AM
outlook will not let me reset my password bbauer Outlook 0 08-20-2014 11:41 AM
Can't reset Outlook password Outlook requests password afeter changing windows password pask Outlook 5 03-16-2012 08:43 AM
MS Outlook Addin not responding after menu bar reset sunil_pagare Outlook 0 10-14-2009 10:34 PM

All times are GMT -7. The time now is 09:53 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd. is not affiliated with Microsoft