I have Office 2010 and I just enabled Conversation View, but the result is not the same as I see in the Help and Tutorials. If you look at the Help for "Turn on or off Conversations arrangements in the message list" the screenshot shows conversations arranged by date and with a single title line for each conversation, and then wehen expanded, the author, date, etc. of each email within the conversation per line.

That's what I would like to see as well.

But in my view, although the list does appear as conversations, the view is like the classic with the columns From, Subject, Date Received, etc. So imagine the classin, non-conversation view with the columns. When I enable conversations, I just basically get the expand/collapse icon to the left of the first column.

I'd really like to see that singe-line conversation title with the expand/collapse icon just like in the Help and then when expanded, the columns for From, To, etc.



Thanks!