Since I installed Outlook 2007 on a Windows 10 laptop (I use Office pretty rarely at home these days so am very unlikely to fork out for a later version; and 2007 does all I need), I have been unable to get the search function to work. No matter what I enter in the box, nothing is found, even when I can see the search term in Outlook in the adjacent email pane. The same programme in Windows 7 works fine from this respect.
Nothing I have tried from recommendations online has worked, including repairing MS Office and rev\building the indexing database.
I have five email accounts in Outlook, by the way: only three are listed under search options, and I haven't been able to add the others. But even search terms I can see as being present in the email accounts that are listed there draw a blank. In short, Outlook search never finds anything now.
I have spent at least 90 minutes now searching the internet for solutions and trying them. Many end up nowhere because I don't seem to have the same user interface! For instance, from Microsoft:
Quote:
Your search might not work because the files you want aren’t included in the list of files to be indexed.
- Go to Tools > Instant Search > Search Options
- Under ‘Index messages in these data files:’ you can see which files and folders are indexed
If you don’t see your file in the list, add a new one using the following steps:
- Click E-Mail in the navigation section on the bottom left
- Click on the drop down arrow next to All Email Items
- Select the items you’d like to index from the list
- Restart Outlook
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I lose that at the underlined part, in italics. E-Mail in navigation section? I don't have that.. and no drop down box. Gets frustrating after a while when you don't even seem to be on the same page!
Anyone know if this is fixable or not?
Many thanks.
10-14-2018, 01:18 PM
Search is broken
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