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  #1  
Old 06-17-2005, 08:09 AM
taff
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Default office 2003

When i open a office application ie word, outlook i am getting an error :-
C:\Document and settings\My Name\applicationdata\microsoft\addins\c:\program files\common files\Microsoft shared\geography\mpoai9.dll’ is not a valid office add-in.

I have search the knowledge base and i have found nothing, i would be gratefull for some help



Thanks
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  #2  
Old 06-17-2005, 11:41 PM
Diane Poremsky [MVP]
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Default Re: office 2003

find and delete extend.dat - it's at C:\Documents and Settings\username\Application Data\Microsoft\Outlook
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  #3  
Old 06-21-2005, 09:55 AM
taff
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Default Re: office 2003

I have just tried this and it still hasen't worked.

thanks anyway
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  #4  
Old 06-22-2005, 01:54 AM
Diane Poremsky [MVP]
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Default Re: office 2003

then tools, options, other, advanced and see if mapppoint is listed as an addin.
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  #5  
Old 06-24-2005, 04:03 PM
RBURCHAM
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Default Re: office 2003

I have the same issue. I have tried all of your suggestions; but still have the issue. Any thing else I can try?
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  #6  
Old 07-01-2005, 09:55 AM
taff
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Default Re: office 2003

Thanks For your suggestion once again, but sorry it didn't work.
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  #7  
Old 11-16-2005, 09:49 AM
Tb0n3 Tb0n3 is offline
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Join Date: Nov 2005
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Tb0n3
Default mpoai9.dll error

I had the same problem. I have a roaming profile and I got a new PC. I did not load MapPoint SW on th new laptop so I got this error because it followed my profile.

I didn't find any file names, ComAddins, etc.. that referenced file name 'mpoai9.dll'.

Ultimately I searched the registry for 'mpoa' and deleted all keys that contained a matching value. Interestingly, they were under HKLM\Software\Microsoft\Office\ (Word, Excel, Powerpoint, Outlook)\Addins. Choose your app in parenthesis.

So, they were in the registry under 'Addins' but they were not in the ComAddins options within the applications.

Once I deleted them, the problem went away.
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