When i open a office application ie word, outlook i am getting an error :-
C:\Document and settings\My Name\applicationdata\microsoft\addins\c:\program files\common files\Microsoft shared\geography\mpoai9.dll’ is not a valid office add-in.

I have search the knowledge base and i have found nothing, i would be gratefull for some help

Thanks

find and delete extend.dat - it's at C:\Documents and Settings\username\Application Data\Microsoft\Outlook

I have just tried this and it still hasen't worked.

thanks anyway

then tools, options, other, advanced and see if mapppoint is listed as an addin.

I have the same issue. I have tried all of your suggestions; but still have the issue. Any thing else I can try?

Thanks For your suggestion once again, but sorry it didn't work.

I had the same problem. I have a roaming profile and I got a new PC. I did not load MapPoint SW on th new laptop so I got this error because it followed my profile.

I didn't find any file names, ComAddins, etc.. that referenced file name 'mpoai9.dll'.

Ultimately I searched the registry for 'mpoa' and deleted all keys that contained a matching value. Interestingly, they were under HKLM\Software\Microsoft\Office\ (Word, Excel, Powerpoint, Outlook)\Addins. Choose your app in parenthesis.

So, they were in the registry under 'Addins' but they were not in the ComAddins options within the applications.

Once I deleted them, the problem went away.