Hi all,
I created a macro in an excel workbook that will take data from that workbook and send an email using an email template stored on a network drive and the path added to trusted locations.
All fine, works OK on my PC and a colleague's. However the person who would normally use it, on her PC it warns of the email addresses being accessed despite my supplying the email address myself, and no signature is attached to the email when displayed?

I've had a look at her settings and the only thing I could see when I go to Programmatic Access is that it states no antivirus found, yet AVG is on the PC.
I've installed the latest version just in case and now it says valid.

When she creates an email herself, signature works fine. If she uses a template that she opens from extra menu options on a user added toolbar, the signature works fine.

I've got rid of the warning and the email template opens now as normal, just with the normal signature missing

Where would I start looking for anomalies please?

TIA

Solution found.
Errant computers did not have Office SP3 applied.