Cannot delete folders

bschorr-MVP · #1 02-02-2011, 09:50 AM

Quote:

Originally Posted by klingenfelter

In Outlook 2007 all the folders under inbox cannot be deleted. I get a message "Cannot delete this folder. Right-click the folder, and then click properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Folder is full."
I am the administrator (the only user of this computer). When I right click on the folder and look at Administration tab the buttons associated with permissions are greyed out.
What do I need to do the delete folders maually added by me under the inbox
Thanks Keith Lingenfelter

Can you right-click the folder and move it to Deleted Items?

rvriet · #2 02-02-2011, 10:31 AM

Quote:

Originally Posted by bschorr-MVP

Can you right-click the folder and move it to Deleted Items?

no, I get the message: Cannot move the items. The folder is full.

bschorr-MVP · #3 02-02-2011, 10:57 AM

Quote:

Originally Posted by rvriet

no, I get the message: Cannot move the items. The folder is full.

Have you emptied the Deleted Items folder?

You might need to scan the PST file for corruption. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this helps: http://www.officeforlawyers.com/outlook/tsol.htm#safe

rvriet · #4 02-02-2011, 12:06 PM

Quote:

Originally Posted by bschorr-MVP

Have you emptied the Deleted Items folder?

You might need to scan the PST file for corruption. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this helps: http://www.officeforlawyers.com/outlook/tsol.htm#safe

Yes, I have emptied the deleted items folder many times.

I have exited Outlook and saved a backup. Weird: mailbox.pst is 1.81 GB, mailbox.backup.pst is 864 MB.

I then started Outlook by <Ctrl> clicking the icon in the task bar, nothing shows that I am safe mode, should it? I now managed to delete two folders and move another folder, but then everything went back to "folder is full".

How can I see which version of .pst file I have?
How can I see I am in safe mode?
Can I simply rename the backup file and start with that one as the mailbox file?

Haven't tried repairing the .pst file yet, find it a bit tricky

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