After preparing and sending an email, the email doesn't appear in the Sent Email folder. I recently had to reinstall Outlook because of a continuing problem. I use to have a POP3 account in Outlook but when I reinstalled Outlook and activated a email address it set up the account as IMAP account. Don't know if that has anything to do with my current problem or not. I now have 3 Headings in the Folders ribbon, "Personal Folders" (shows the folders I had under the old email address), Archive Folders (no sub folders under this heading), and the current email address.
The email address I de-activated and the new email account have the same email address. Don't know if that is creating a problem.
I need to see my Sent emails in order to save them in different folders of clients but don't know what is going on.


Let me know if you need more information from me on how I set Outlook up.
Thanks

Does your email provider support IMAP? Perhaps you have to configure something at your provider's site to activate IMAP

__________________
Using O365 v2503 - Did you know you can thank someone who helped you? Click on the tiny scale in the right upper hand corner of your helper's post