You are going to need a macro script, to create the message, but in order for us to help with that, we are going to need some more information.

As I understand it, you are going to receive messages which have been CC'd to you. i.e. your e-mail address is in the 'CC' field of the message, with the 'TO' field bearing the address of assorted recipients?

Having received those messages, you want to send a message based on a template to the address in the 'TO' field.

How do you determine which template to use?

What happens to the original message? Do you want to attach it to the message, or do you want to include it in the message body?

Does the template contain all the information you require, or do you need to add text to it?

__________________
Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com