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Hi
I receive emails on a daily basis from a supplier. They are copied to me with the original recipient being in the To box. The recipient varies, we have some 8,000 employees and it could be sent originally to any one of them. I need to automatically message the person in the "to" box when these emails come in. As there are various messages that need to be responded to I have created templates to deal with the actual message. My problem is that when I run the reply message it only replies to the supplier. I don't want the message to go to the supplier, I want it to go to the original recipient, who could be anybody. Any suggestions on how I can get rules to only send to the person whose name is appears in the "To" box and not the "From" box. Thank you in advance. |
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