Agree with gmayor. I use templates for emails all the time. I type up the subject line, body text etc and leave prompts for spots I need to add any customised data such as for "Dear <NAME>," then I save it as a template to a folder I have on my desktop. Then when i want to send that email I just open the folder, double click the template and it opens in Outlook ready for me to just put in the recipient details and any customised data and I just have to hit send.