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Old 08-10-2009, 11:12 AM
chaucer chaucer is offline Message Header Rules do not work.  Ever. Windows XP Message Header Rules do not work.  Ever. Office 2003
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Message Header Rules do not work.  Ever.
 
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Default Message Header Rules do not work. Ever.

I am going through the painful process of migrating to Outlook 2007 from Eudora Pro. I used e-mail processing rules and filters heavily in Eudora. When I try to set up similar rules in outlook, they either have unexpected results or don't work at all. For example:



-Rules that are supposed to be triggered by certain words in the message header do not work at all. Ever. You'd think that this sort of rule would be dropdead simple: if a certain word appears in the subject line, sender's address, or anyplace else in the header, the rule action should be triggered. But with Outlook, this sort of rule is simply nonfunctional. Which makes life very difficult.

-Outlook rules always provide an option for "moving a copy of the e-mail to another folder", but this process leaves the original e-mail copy in the "sent items" folder while creating a duplicate copy in the target folder and labeling it as "unread". Which is extremely unhelpful. But the rules settings often do not provide any action for simply MOVING the e-mail. WTF?

-Separate rules have to be set up for both incoming and outgoing e-mail. Which basically doubles the amount of work that I have to do.

If I wasn't required to use this software for business I would simply uninstall it. But because I'm stuck with this freaking software, perhaps someone can enlighten me as to whether there is any solution to the problems listed above.

Thanks.

Patrick
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