The Journal so IS the way to go! If you set it up right, you can have it automatically record any meetings, conversations, tasks, appointments, etc for each contact; you can manually add any notes you wish to put in there, too. And the whole lot is timelined so you know when everything happened.


BUT, if you have a copy of OneNote on your PC, then I would start playing with that, too. You can import all your info from Outlook and it has the advantage of being more flexible than any other program that I have ever used! I have OneNote on my PDA, so I can record business meetings and have it stick the audio into OneNote - along with any drawings and notes that I made during the meeting. The best thing about OneNote is that you can drag things around - great when working on concepts and ideas from scratch - always changing!


So, my useage is - Outlook for 'Outlook' tasks and OneNote for more detailed information and work ideas.