Hi Masta7Mail,

First of all, thanks for the comment..

EAP is not a really work for my situation.. as EAP will not standardise the recipient contact's display name.. In deep, I realised that this was working charm in exchange 2003 environment, right after when we migrated exchange 2003 to exchange 2007, the external recipeint display name will not be display as per GAL display name that we defined.

Take a look at this example internet header :-

Microsoft Mail Internet Headers Version 2.0
Received: from hdm-fexchg-svr.hd.com.my ([128.128.10.7]) by hdm-fexchg-svr.hd.com.my with Microsoft SMTPSVC(6.0.3790.1830);
Wed, 4 Mar 2009 10:12:11 +0800
X-AuditID: 80800a07-000012b400000730-2e-49ade37b0250
Received: from smtp.netv.com.sg ([165.21.73.184]) by hdm-fexchg-svr.hd.com.my with Microsoft SMTPSVC(6.0.3790.3959);
Wed, 4 Mar 2009 10:12:11 +0800
Received: from cheahjk ([202.63.143.34])
by smtp.netv.com.sg (NETV Mail Server) with SMTP id LFR67253;
Wed, 04 Mar 2009 10:13:53 +0800
From: "Cheah Gong" <cheahjg@hd.com.sg>
To: "'HDMarlena \(Sanjaya\) - Appl Cons'" <marlena@hd.com.my>,
"'HD(Soh. TH\) - Regional IT M'" <soh@hd.com.my>
Cc: "'HDAgnes \(Ng. HT\) - Snr Acc Exec'" <agnes@hd.com.sg>
References: <01405FC932709C4BA22EDA51BD7FFD6401DDC1FE@HDM-XCHG-SVR.hd.com.my> <01405FC932709C4BA22EDA51BD7FFD640124E720@HDM-XCHG-SVR.hd.com.my>
In-Reply-To: <01405FC932709C4BA22EDA51BD7FFD640124E720@HDM-XCHG-SVR.hd.com.my>
Subject: Axapta's Report
Date: Wed, 4 Mar 2009 10:11:35 +0800
Message-ID: <005c01c99c6e$8bb8ced0$a32a6c70$@com.sg>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_005D_01C99CB1.99DC0ED0"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcmYyVRXEkMpSj/yRRKZocS2UdAw1QC4Hm1IAAHx3yAACSXk6QAmAVKg
Content-Language: en-us
X-Brightmail-Tracker: AAAAAA==
Return-Path: cheahjg@hd.com.sg
X-OriginalArrivalTime: 04 Mar 2009 02:12:11.0984 (UTC) FILETIME=[A1187500:01C99C6E]
------=_NextPart_000_005D_01C99CB1.99DC0ED0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
------=_NextPart_000_005D_01C99CB1.99DC0ED0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------=_NextPart_000_005D_01C99CB1.99DC0ED0--

To explain, Cheah Gong is an external user and we have this recipient "Cheah Gong" mail contact created in GAL with following details :-

Display full name :- Finance Mgt - Cheah Gong
External email address :- cheahjg@hd.com.sg

In exchange 2003 environmnet, when we received email from this recipient, it has no problem of matching the display name to display as per above of what we have defined in mail contact list..

In fact, this does not work in exchange 2007 GAL when exchange 2003 migrated over to exchange 2007.. when I said it does not work mean the recipient display name will not be match with the defined display name of GAL..

Do you have any idea?