terrace,



When you go to rules and alerts > and click on Manage Alerts tab a message pops up saying that you must use a Microsoft Office Compatible alert source.

If you click on New Alert you should be able to browse to an alert source....if you happen to have one.

Hope this points you in the right direction.



Masta7Mail
Seamlessly connected via The Message Center Exchange Hosting

Thank You for that information. I`m looking to have the New email notification sound on all incoming emails not just my contacts. My attachment shows where i got to following your information on manage/ new alerts. Can you advise further? ImageShack - Image Hosting :: newalert.jpg

terrace,

Maybe I misunderstood your first post. I don't understand how you may have configured your alerts for your contacts only - the default is for all mail items.

The info I gave you earlier is for customizing alerts (you'll need a 3rd party program for that).

Here is where you can make sure anytime anything comes into your inbox that it makes a sound:

In Outlook:

1. Click Tools > Options to open the Options dialog box.
2. From the Preferences tab of the Options dialog box, click email Options.
3. From the email Options dialog box, click Advanced email Options.
4. From the Advanced email Options dialog box, click Desktop Alert Settings.

I hope this is more helpful to you. Let me know!

Thanks again. I haven`t attempted to configure it for just contacts and i don`t know about the default. Anyway i`ve reached the "desktop alert settings" page ImageShack - Image Hosting :: alerts.jpg now what do i do with that? Does that control the sound too?

My attachment shows that i`ve got everything ticked to get the sound and envelope, but the sound and envelope don`t happen all the time and in particular no sound for all incoming emails. Does the default need to be redone? ImageShack - Image Hosting :: soundenv.jpg

Still can`t get the new email notification sound to happen on incoming emails. Have tried everything in control panel, rules and alerts and tools options to advanced email options. The sound will happen when i click on send/receive when i send an email to myself. Any other suggestions?

Could it be that i`ve missed something so simple? Let me explain! Does the Inbox have to be open for the New Mail Notification sound to be heard. I`m just experimenting now by not having the inbox open and sending an email to myself and having another folder open e.g. "deleted items or sent items", because on a couple of occassions the notification has sounded with the inbox open and not sounded with another folder open instead of the inbox.