I am trying to set up a rule so that when I send a message, a copy is sent to a specified folder. The folder is the 'sent items' folder on another Outlook account for which I have Publishing Editor permission.



However, when I get to the point while creating the rule where I choose the specified folder, nothing happens (specifically, I click on the other account;s Sent Items folder in the list, click OK, but the folder is not added to the rule).

I cannot select any folders from that account during rules set-up, although they appear in my Outlook folder list and I can view and delete messages in them, which suggests that my permissions are correct.

I have set up this rule in the past and it worked for years without problems. Unfortunately, it was lost when there was a server glitch that resulted in all the server side rules (e.g. redirect) going AWOL.

Does anyone have any idea?

Hi Eebygum,

Did you ever manage to get to the bottom of this? I'm currently experiencing the same problem!

Thanks

Sorry, Million, no joy yet. Seems to be just another niggly issue with OL. They've mounted up as we've migrated through successive incarnations of Office and Windows. (Sigh).

actually, I just got around it by temporarily switching off Cached Exchange mode while setting up the rule.
My colleagues, who are using Office 2007, encountered no such problems