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Old 10-12-2012, 09:35 AM
Eebygum Eebygum is offline Windows 7 64bit Office 2010 32bit
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Join Date: Oct 2012
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Default Can't select specified folder when creating rule

I am trying to set up a rule so that when I send a message, a copy is sent to a specified folder. The folder is the 'sent items' folder on another Outlook account for which I have Publishing Editor permission.

However, when I get to the point while creating the rule where I choose the specified folder, nothing happens (specifically, I click on the other account;s Sent Items folder in the list, click OK, but the folder is not added to the rule).

I cannot select any folders from that account during rules set-up, although they appear in my Outlook folder list and I can view and delete messages in them, which suggests that my permissions are correct.

I have set up this rule in the past and it worked for years without problems. Unfortunately, it was lost when there was a server glitch that resulted in all the server side rules (e.g. redirect) going AWOL.

Does anyone have any idea?
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