I am running Windows XP Pro and have recently upgraded to Office 2010 Pro +


When I receive emails with Word attachments, I cannot open them directly from Outlook. Instead I get the error message:
"The operating system is not presently configured to run this application "

However, I can open the files IF I copy them to the Desktop.
This is rather frustrating and time consuming.

I have ensured that the compatibilty box is unchecked for both WINWORD and WINICON.
I've also tried Start> Run> winword /r

Has anyone got any ideas and/or thoughts?
Please.............!

Rob

Hi,

To solve the problem of opening Word (and Excel) documents in Microsoft Outlook 2010, try this:

1. Close Microsoft Outlook
2. Open Microsoft Word
3. Click File (or little Office orb for 2007 version) in the upper left hand corner of screen
4. Click Options
5. Click Trust Center
6. Click Trust Center Settings
7. Click Protected View
8. Uncheck the following boxes:
   • Enable protected view for files originating from the internet
   • Enable protected view for files located in potentially unsafe locations
   • Enable protected view for outlook attachments
9. Click OK
10. Click OK again
11. Close Word
12. Open Microsoft Outlook and try your attachments again

I hope this helps you! Good luck.

Hello Marshal,
Thank you for the speedy reply - which works!
Within many MS programs there seem to be too many "safeguards" that the average user is not aware of.
I have learnt something new this morning (it is here in the UK).
Best Wishes - and thank you again,
Rob