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Old 04-03-2011, 09:54 AM
seanm2011 seanm2011 is offline Initial Outlook setup failed-Please help! Windows 7 64bit Initial Outlook setup failed-Please help! Office 2010 64bit
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Initial Outlook setup failed-Please help!
 
Join Date: Apr 2011
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Default Initial Outlook setup failed-Please help!

I recently got Microsoft Office Professional Plus from my university. When I tried to do the initial startup I had the wrong exchange server address. Now I can't do anything. Whenever I start Outlook a window pops up that allows me to change the exchange server and mailbox name. It says to check name and click ok when name is underlined but when I put the correct information in a dialogue box pops up saying "The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this." Then another box pops up saying "The name cannot be resolved. The connection to Microsoft exchange is unavailable." Then outlook just closes. I know that I am online so Outlook is definitely connected. Can someone please help me with this.
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