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Old 02-20-2012, 10:21 PM
SpiderTech SpiderTech is offline Can't create new email or access email acounts Outlook 2003 Windows 7 32bit Can't create new email or access email acounts Outlook 2003 Office 2010 32bit
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I applaud you for the service you provide children. Please keep it up.



hope this solution works:

Doing the following fixed the problem for me:
  1. Start -> Run -> type in regedit.
  2. Go to HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\C ommon (or HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\O utlook as others have pointed out, please check your event logs to see which one you need to select (thanks to Supercow for noticing this)).
  3. (I recommend that you back up your registry first before making any changes) Right-click on Common -> New -> DWORD Value. Name it UserData.
  4. Double click on the DWORD value that you just created (i.e. UserData) and set Value data: to 1.
  5. Close the Registry Editor and open Outlook again.
Good Luck.
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