gooduser1,

Send/Receive button being grayed out can also mean that you are over quota if you are using a service for email, or that your Outlook profile is corrupted (which can also be caused by a lot of email).

Do you recall the send/receive button being grayed out before you imported the old email?

Reconfiguring a new profile in Outlook could solve your error. You can toggle between the new profile and this profile if you need to compare.

Hope this helps.

Masta7Mail
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