I had a trial version of 2010 which stopped working after only a few days, then uploaded an old 2007 until I could purchase the 2010 package which I now have.



My problem is that in my outlook now I have 2 mailboxes for EACH of my email accounts (I suspect this is due to loading 2007 without deleting the trial version??)

So my question is - can I delete both versions of Office from my computer before uploading my new program? Will this cause me to lose the emails I have or are they saved in a different area???

Lynda

The method by which your emails are stored depends on the type of email account you are using. If you are using a POP account, your emails are stored in a .PST file that should be located in the Outlook Files folder under your My Documents folder (if you're using Windows 7). This file is generally not deleted when uninstalling Office. It is always a good idea to make a backup of the .PST files before installing or uninstalling, just in case.

If you are using an IMAP or Exchange account, then your email is actually stored up on the remote server, and also will not be removed when you uninstall.

Hope this helps.

-SW