When I add hyperlinks in Excel or Word 2016, some of them cause a security warning dialog box to pop up - Certificate error The application experienced an internal error loading the SSL libraries - see pics below.

Does anyone know how to fix the problem?



NB. It doesn't happen with all websites - for instance Google works fine, but Three | Phones, Broadband & SIM Only deals doesn't.

2024-07-12_00-50-52.jpg

2024-07-12_00-51-41.jpg

Sometimes, if I close the above dialog box, I get another one like this:

2024-07-12_01-09-12.jpg

Any help appreciated.

Btw, I'm using Office Professional Plus 2016 Version 1611 (Build 7571.2109) - turning updates on or off makes no difference.
My OS is Windows 7 64-bit Service Pack 1.
Browser is Chrome Version 109.0.5414.120 (Official Build) (64-bit).

I googled the error but couldn't find anything that worked.
the application experienced an internal error loading the ssl libraries - Google Search