If I'm not mistaken, running the suggested diagnostics is to repair an already corrupted file(s).


I looked at DISM and determined it's far easier and quicker just to reinstall.


I'm thoroughly protected against and check daily for malware. I do not 'clean' the registry.


I was hoping that others had reported a similar problem over the years with several potential culprits. I guess not.


Thanks anyway.




Mark

Correct - but this applies to system files generally, not just to Office files, and it could be a corrupt system file that's compromising your Office installation.
Reinstall Windows and all your Apps & data? I think not.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I also stayed clear of DISM because of the MS warnings associated. It seemed that MS intended the tool to be used by admins who *really knew what they were doing vs. someone like myself. No?



As for the reinstall, I think we're talking two different ideas. I'm referring to Setting/Uninstall/Modify/second of two 'repairs' that appears to download Office and start fresh. No?

These are end-user tools. I'm not aware of any warnings from MS about its use. See: Repair a Windows Image | Microsoft Docs
Well, as I've already said, DSIM & SFC are for checking your system, so no matter how many times you repair/reinstall Office, that's not going to remedy any underlying system problem - only something that addresses a system problem will do that.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Well it took a bit but I eventually got your point.


DISM ran successfully.


sfc /scannow found corrupt files it could not fix. Per the following:

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

And here's where I'm stuck. Above says repair details are included in the log. I guess they are but I sure can't find them? And I cannot distinguish if I'm supposed to do an 'online' repair or an 'offline' repair?


I tried to upload the CBS.log file that I copied to and saved as a .txt file but it's too large for the forum:
CBS_log.txt:
Your file of 458.2 KB bytes exceeds the forum's limit of 100.0 KB for this filetype.



I'm stuck.



Mark