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  #1  
Old 11-11-2005, 12:25 AM
browneyes
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Default Installation Source Corrupted

I purchased a new laptop, and also purchased microsoft office professional edition 2003 software. I am not computer literate and bought the upgrade version of office prof edit 2003. The laptop did not have any office software preinstalled on it. When I try to install the software the box for the product key comes up, once I enter the key #'s a box pops up that has "Microsoft Office setup cannot continue because the installation source has been corrupted". I was told I needed a office software installed on the computer so that the prof edition could connect to it. I purchased microsoft works 8. It still will not install. Please help with any info that can be provided. I am thinking that the cd may be bad, am I right?
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Old 01-23-2006, 02:33 PM
bankboysb bankboysb is offline
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Join Date: Dec 2005
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bankboysb
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Hello,

Works is not the same as Office. It is a crappy junior version which does nothing for your situation. Actually I am surprised your laptop did not come with Works, they all seem to have it these days. Works files are not compatible with Office, unless you convert them (and who wants to hassle with that?).

You needed to buy Office97 or something else equally cheap and easily found. I bet if you ask around your friends will have an old Office version you can install. THEN you use the UPGRADE version to install 2003. Without an existing installation it cannot continue. (That's why it's called an upgrade version)

I do IT support for a living and would have explained all this to you if you called me for a one-hour consultation. In my case I probably would have installed the 97 version for you too (it's not supported any longer so it's not an issue). I am not overly surprised this happens, however, being that everyone assumes you already have Office when you buy an upgrade version -- no one thought twice about it, I'm sure. Do you have an IT consultant available? I charge $45-up per hour and am plenty experienced, so don't let someone try to tell you it's worth $75 or more for their advice. This is Windows 101 stuff, and if someone tries to gouge you you should let them know you're not ignorant of how easy this is.
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