Has Word gotten suddenly very fragile? I can create documents fine, and all functions work - except inserting a picture. No matter what I try, Word always crashes trying to do this. It seems unable to open and populate the Insert window, because it opens a blank shell and then crashes.



I can copy an image from one Word doc to another with no problem, so it seems to be the function of opening a selection window.

I have looked at available physical memory, but it's always 50-60%, so I don't think that's the problem.

I have tried rebooting and not opening any apps except Word (and the ones that start automatically, like antivirus). I can recreate the problem hundreds of times, and maybe once in a while it will insert successfully.

Any suggestions, other than reinstalling Word?

I tried the same thing in PowerPoint, and it also crashed every time.