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Old 06-08-2016, 07:22 AM
nkeshav nkeshav is offline Help in recovering my account registered with Office 365 Mac OS X Help in recovering my account registered with Office 365 Office 2016
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Help in recovering my account registered with Office 365
 
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Exclamation Help in recovering my account registered with Office 365

Hello,



I am not sure whether this is the right place but I kinda need some advice/help in recovering my Office 365 account.

I am a paid subscribser of Office 365 and I use SkyDrive for my cloud storage. I mean extensively. This Office account and SkyDrive are directly linked to my Hotmail account. Now I did have a live dot com account which I deleted by January.

Now, about 15 - 20 days (approx.) ago - for some security reason Microsoft blocked my hotmail account. Apparently the recovery email ID that was set was the deleted live dot com account.

I dont use Hotmail much for email except for Office & Cloud storage. I use OneNote, Word and excel across multiple devices. I am hugely dependent on OneNote for a lot of collaboration work and note taking work. Everything is stored in Skydrive.

Now when I tried to recover my Hotmail account, it gave me two options.

1. Recover email (which is dead)
2. Fill the form below (which I tried 2 times and Microsoft rejected both times)
https://account.live.com/acsr


In the form (attached at the end of this post), I am able to get Personal information and banking information right but besides that, as I dont really use Hotmail for email - I dont know anything else. I could definetly say a lot on what is in my SkyDrive and OneNote.

How do I recover my account? I really and badly need to recover my Hotmail account. I am a paid Office 365 subscriber.

Thanks for patience and time.

LINK for the FORM : http://hastebin.com/raw/vixitujoli
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