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Old 08-01-2014, 06:06 PM
StephenBu StephenBu is offline AVG PC tuneup office does not work Windows 7 32bit AVG PC tuneup office does not work Office 2010 32bit
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Microsoft Office word stopped working after I did a extensive clean up with AVG PC Tuneup...I get this message The feature you are trying to use is on a network resource that is unavailable. Use source C:\MSOCache\All Users\{90140000-003D-0000-0000-0000000FF1CE}-C\ I have tried browseing and nothing works.
The tech from AVG spent a lot of time trying to restore my access to Office with out success. He said my program was there but my short cut are corrupted.
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Old 08-01-2014, 07:03 PM
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Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?
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Old 08-01-2014, 09:40 PM
StephenBu StephenBu is offline AVG PC tuneup office does not work Windows 7 32bit AVG PC tuneup office does not work Office 2010 32bit
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No, I didn't try that. I didn't see that option. I went to programs and features microsoft office. I guess I was afraid I would uninstall the program. I have trid it now and I get the message Setup cannot find Office.en-us\DW20.EXE. Browse to a valid installation source, and then click OK. I have been here before and I couldn't find anything. I did try to use the repair feature on the installation disk and I get the same message.
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Old 08-01-2014, 09:57 PM
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That suggests your Office installation has been seriously corrupted, in which case, you'll need to uninstall & reinstall it from scratch.

As with repairing, uninstalling is done via Programs & Features > Microsoft Office in the Windows Control Panel. If uninstallation fails, see: http://support.microsoft.com/kb/971179/en-au
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Old 08-02-2014, 05:49 AM
StephenBu StephenBu is offline AVG PC tuneup office does not work Windows 7 32bit AVG PC tuneup office does not work Office 2010 32bit
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I was afraid of that. Is there anyplace to find the key...Won't I need the key to reactive the program? I notice I have the receipt from the microsoft store for the back up disk but I didn't write down the key code on it. This was originally installed from a download.
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Old 08-02-2014, 06:02 AM
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You can retrieve the key using the Magical Jelly Bean Keyfinder :http://www.magicaljellybean.com/keyfinder/
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Old 08-02-2014, 09:22 AM
StephenBu StephenBu is offline AVG PC tuneup office does not work Windows 7 32bit AVG PC tuneup office does not work Office 2010 32bit
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Thank you...I did uninstall-reinstalled Office. I was able to find the product key in my e-mail box
Thank you.
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