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#1
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We have bought a 3 user office 2010 professional, but after registering 2 of the users the software gives me an alarm that I have no access to register the third one because maximum users are installed. Is there a way for me to find out who has used the third licenses?
Thank you for your quick reply Sincerely Tabrizizadeh |
#2
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Most likely, this has occurred because you have installed Office with that product key on 3 different PCs (even if not at the same time) or have had to reinstall it on an existing PC after making a hardware change. In such cases, telephone activation may be required.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#3
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Thank you for your reply.
When i wanted to active my office 2010 home and business through thelephone(whit skype) it gave me a message: The installation id entered was not valid. Thank you |
#4
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Are you sure you're using the Office Product ID and not the Windows Product ID? That is a common mistake. The Windows Product ID is often on a sticker attached to the PC case; the Office Product ID rarely is.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#5
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The code that I am using are 9 codes,that each codes is a 6 digit one which are in step 2 activation office wizard.
Thank you. |
#6
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Whatever that string is (which I see you've deleted from your post), it's not an Office Product Key. I suggest you download a copy of the Magical Jelly Bean Keyfinder (a freeware utility that retrieves your Product Key) from: http://www.magicaljellybean.com/keyfinder/ and run it on one of the PCs that already has Office installed & activated, so as to retrieve the correct Product Key.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#7
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Thank you for your reaply.
I have office home and business 2010, can I buy increase accessible users for this licenses? |
#8
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No. You would have to buy another copy of Office.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
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Thread | Thread Starter | Forum | Replies | Last Post |
How do I save my licenses | OneOleGuy | Office | 0 | 03-07-2010 06:12 PM |