I did review that thread and attempted to try what it said, and it didn't work.

I want to remove the line in the letter ONLY if the Status Cell says closed, but leave the line if it is empty.

Please note this is a memo so has hard coded wording infront of the merge field, and I would like the entire line clear if the status is closed.

Store # <Store #><Status> <--- if Status is CLOSED remove this entire line
Name <Name>
Address <Address>

Open Store
Store # 1234
Name Company Name
Address 458 Left Lane

Closed Store

Name Company Name
Address 135 Right Avenue